CONSUMERS in accordance with Articles 6 to 10 terms and conditions.

Right of withdrawal

If you are a consumer, you have the right to revoke the agreement and return the product within a period of 14 days without giving reasons. The revocation period expires 14 days after the day you were physically in possession of it.

In order to exercise the right to withdraw, you must inform Beauty Stories of your decision to rescind the agreement via an unambiguous statement (e.g. written by post or email).

In order to comply with the withdrawal period, it is sufficient to send your notice regarding your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you recall the agreement, you will receive the payment you made back, (with the exception of shipping and return costs) once the product is received by Beauty Stories.

Beauty Stories will pay you back with the same means of payment you made the original transaction, unless you have expressly otherwise agreed. Beauty Stories can wait with a refund until the goods are returned, or you have shown that you have returned the goods.

You must send or hand over the goods to Beauty Stories without delay, but at least no later than 7 days after the day you decide to revoke the agreement to Beauty Stories. You are on time to return the goods before the 14-day deadline has expired.

Beauty Stories points out that if you have ordered multiple products in the same order with a different delivery period, the cooling-off period will take place on the day after you, or the third party you have designated, receive the products. Beauty Stories expressly reserves the right to refuse an order of multiple products with a different delivery time.

The cost of returning the goods will be borne by you.

The conditions applicable for revocation are listed in Articles 6 to 10 of the applicable terms and conditions.


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